Reference

How sugarsweeps Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit through PayPal, Venmo, or Play+, and browse the lobby — and how we protect it.

Account data protectedPayPal & Venmo payment data securedNo data sold to third partiesUS-eligible states onlyContact us to request changes
sugarsweeps How sugarsweeps Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Account Security

Every login is protected by one-time passcode verification sent to your registered email or phone. Unusual access attempts trigger an automatic account hold until you confirm your identity.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to see how the lobby performs. You can block non-essential cookies in your browser settings without losing account access.

Data Retention

Active account data is retained while your account is open. After closure, we keep the minimum required by applicable state law, then delete or anonymize records on a rolling schedule.

Requesting Changes

You can request access to your stored data, ask us to correct inaccuracies, or request deletion by contacting privacy@sugarsweeps or using the in-account Privacy Controls path.

PRIVACY CONTACT

Reach Us About Your Privacy Rights

Privacy Email Send a written data request or deletion inquiry directly to our privacy team at privacy@sugarsweeps. We respond to verified requests as promptly as state law requires.
Live Chat Open the chat widget inside your account dashboard to ask about data access, correction requests or account closure. Our support team can escalate privacy questions to the right team.
Account Settings Head to Account Settings, then Privacy Controls, to update your communication preferences, review stored payment methods or request a copy of your personal data on file.

Common Questions About Your Privacy at sugarsweeps

These are the questions we hear most often about how your personal data is collected, stored and used. If your question isn't here, reach us through live chat or at privacy@sugarsweeps.

We collect your name, email, date of birth and state of residence for eligibility verification. Device identifiers and session data are also logged to protect your account from unauthorized access.

No. PayPal and Venmo handle their own authorization. We receive payment confirmation and timestamps only — your wallet credentials never pass through our servers or get stored in your profile.

We log the transaction amount and date for your account history. The underlying Play+ card number and funding details are managed by the Play+ issuer, not retained by us.

Yes. Email privacy@sugarsweeps with your account email and a verified request. We'll compile and send your data within the timeframe required by your state's applicable privacy law.

Go to Account Settings and select Close Account, or email privacy@sugarsweeps. We'll close the account and delete non-legally-required data on the next scheduled retention review cycle.

We do not sell or rent your personal information to outside marketing companies. Data is shared only with payment processors like PayPal and Venmo as needed to complete your transactions.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.